When Looking at Quality of Leads, Dealers Need to First Look at the Quality of their Process to Handle Them: A Case Study for Success
For Independent dealers, the Internet is the ultimate equalizer to larger franchise dealers. So having a strategic plan for how you showcase vehicles, connect with consumers, and uncover more sales opportunities needs to be top priority.
Download the full article here: APRIL 2013 PIADA Dealer News Magazine_lead handling.
April 2013: Leads and Leads Response Management
Auto Dealer Monthly Magazine 2013: In these pages, you’ll find the collected wisdom of 21 thought leaders from a segment that has grown to meet what is perhaps the most important objective of the day: moving customers from their computers to your showroom. Read the article here.
Customers can now access Hertz Rent2Buy vehicles through the Dealix flagship
PARK RIDGE, NJ (February 14, 2011) – Hertz Rent2Buy, The Hertz Corporation’s (NYSE:HTZ) online car sales program, has partnered with Dealix, the leading provider of automotive customer leads for new and used cars, and its flagship site UsedCars.com, to bring customers the opportunity to search for Hertz Rent2Buy vehicles through their website.
Under the partnership, over 25,000 Hertz Rent2Buy vehicles in nearly 30 states are available to shoppers onUsedCars.com. The site, which has doubled the number of used cars available to shoppers in the past 12 months, is one of the fastest growing websites for pre-owned shoppers. UsedCars.com features more than 700,000 used car listings from most of the nation’s leading auto manufacturers.
Posted by: Amit Aggarwal | December 2nd, 2010
J.D. Power and Associates data has consistently shown that the RFQ rate has stayed flat at roughly one-third of new-vehicle shoppers. The story remains the same in 2010, with 31% of new-vehicle shoppers putting through an online quote. That’s still a huge group, so I thought it would be interesting to look at who these people are.
Download full article here: RFQ submitters looking for price and availability — Online Automotive Review
As an outspoken advocate for digital marketing education for car dealers, I often find myself captivated by the continuously changing landscape the search marketing offers. As fast as I can learn, test, and communicate a current idea, there always seems to be something new on the horizon.I can’t imagine how car dealers feel when they attend bi-annual automotive conferences, like Digital Dealer and DrivingSales Executive Summit, where the emerging market trends and technology tend to spin their heads.
Hoffman Estates, Ill., Friday, July 9, 2010 — The Dealer Services Group of Automatic Data Processing, Inc. (NASDAQ: ADP) today announced that it has entered a definitive agreement to acquire The Cobalt Group. The transaction is subject to normal regulatory review and is expected to close in the 3rd quarter of Calendar Year 2010.
With this acquisition, ADP will be positioned to deliver an improved and enhanced model for automotive retailing based on a set of digital marketing solutions that will help transform how vehicles are marketed, sold and managed throughout the entire customer lifecycle. ADP’s Digital Marketing Group will expand its suite to include BZ Results, Cobalt and Dealix. This combining of strengths will benefit three stakeholders in the industry: consumers, manufacturers and dealers.
Sharon Pian Chan
To expand its business in the auto industry, Automatic Data Processing is buying Seattle technology company Cobalt in a cash deal worth $400 million.ADP, a publicly traded company based in Roseland, N.J., made the announcement Friday. The outsourcing company, which handles services such as payroll and human resources for clients, will add Cobalt’s products to what it already offers the auto industry.
Redwood City, CA, November 3, 2009 - The Women’s Automotive Association International (WAAI) will present its prestigious Professional Achievement Award to three automotive industry women during its annual awards dinner. This year’s honorees are Robin Pisz, national interactive marketing manager for Lexus, a division of Toyota Motor Sales; Theresa Haven, manager of the marketing communications campaign management division, Honda Motor Co.; and Anna Zornosa, general manager for Dealix.com, a division of Cobalt.
Some Internet sales reps have a gift for connecting with customers via email. Indeed, it’s not all that unusual to hear about a dealership where a single rep is designated to handle initial responses to all email leads, simply because he or she is so good at it.
However, not all dealerships are so lucky. And there’s something a bit risky about this all-your-eggs-in-one-basket strategy. Sure, it’s a great thing to have a sales rep who’s gifted at email, but if you put this person front-and-center, what are you going to do when he or she leaves?